Sport Volunteers

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Client

Grad Zagreb, Croatia

Services

Mobile application development

Design

Sport Volunteers

Mobile application for volunteers and organizers of sports competitions from all over Europe

Volunteers at sports competitions and organizers of sports events lacked a central system that would connect them at the level of the whole of Europe, regardless of the type of sport or language area. The EU co-financed the project because it recognized the need, and the City of Zagreb positioned itself as the project leader.

Sport Volunteers mobile application

The mobile application consists of two parts. Part for volunteers and part for organizations or organizers. When registering, it is necessary to state whether you are registering as an organization or as a volunteer.

Volunteers

The volunteer’s user account is active immediately after registration, and after entering all the profile data, volunteers can register for various sports events. The mobile application on the volunteer side for the notification system uses notifications within the application itself, enriched with e-mail notifications for successful application for participation, for requests from the organizers to participate in the event, for rejected requests, for changes related to the sports event itself and the like.

Events for which a volunteer can apply are searched for via an interactive Google map, and by clicking on the event icon itself, details such as the language of communication, whether volunteers from other countries can also apply, the dates and times of the event, and finally there is the possibility to apply for participation.

Organisers

After registering in the mobile application, the organizer needs to get approval from the administrator in order for his profile to become fully active. This check is set so that individuals or organizations do not abuse the system.

Once the organizer is fully activated, he can create a sports event in the application itself, view the volunteer database, request participation from volunteers in the database, manage volunteer requests for participation in the event, manage the event itself by editing the event, view volunteer profiles along with their experience and such.

CMS management system

For the City of Zagreb, a system for managing the mobile application itself has been developed, through which volunteers can be managed, added, banned, and create accounts for them. They Can Manage sports events with the greatest authority if the need arises and manage the organizers of sports events.

Frequently asked questions

What does the Sport Volunteers app actually do?
It connects volunteers and organizers of sports events across Europe in one place. Volunteers browse events on an interactive map and apply to the ones they like, and organizers create events, search the volunteer database, and invite people to take part. It works regardless of the sport or the language of the country where the event happens.
Why are there two separate sides for volunteers and organizers?
Because the two groups need completely different things. A volunteer wants to find events and apply quickly, so their account is active the moment they register. An organizer creates events and handles applications, which carries more responsibility, so we built a separate flow for them. You choose which role you are signing up as during registration.
How do you stop fake organizers from misusing the system?
Every organizer profile has to be approved by an administrator before it becomes fully active. Until that approval goes through, an organizer cannot create events or contact volunteers. We added this step specifically so individuals or organizations cannot abuse the platform or post events that are not real.
How does a volunteer find out about events and updates?
Events show up on an interactive Google map. Tapping an event icon opens the details: the language of communication, whether volunteers from other countries can apply, the dates and times, and an apply button. For everything after that we use in-app notifications backed up by email, so volunteers get told when an application succeeds, when an organizer requests their participation, when a request is rejected, or when something about the event changes.
What is the CMS for and who uses it?
The CMS was built for the City of Zagreb, which led the project. From it they can manage and add volunteers, ban accounts, create accounts on someone’s behalf, oversee organizers, and step in to manage sports events directly when needed. It gives the City full oversight of the whole platform from one admin panel.
Can you build something similar for our organization or EU-funded project?
Yes. This app was co-financed by the EU with the City of Zagreb as project leader, so we are comfortable working within that kind of setup, including the reporting and documentation it involves. If you have a network of people and events you need to connect, whether across one country or several, get in touch and we will scope a similar application for you.

Key Results

Event discovery
interactive map
Find sports events across Europe
Volunteer management
profiles & applications
Register and manage volunteer participation
Organizer tools
event creation
Create and manage sports events
CMS oversight
admin control
Manage users, events, approvals
Sport Volunteers
Sport Volunteers
Sport Volunteers
Sport Volunteers
Sport Volunteers
Sport Volunteers

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